Privacy Policy

This Privacy Policy describes how maakebeauty.com (the “Site”, “MAAKE”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

MAAKE is a brand owned and operated by MASOTRA DMCC, a company registered in Dubai, United Arab Emirates.

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: info@maakebeauty.com

MASOTRA DMCC
DMCC Business Centre, Jewelry & Gemplex
Level No. 1, Almas Tower
Jumeirah Lakes Towers
Dubai, United Arab Emirates
P.O. Box 453139

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information about an identifiable individual.

Device Information

Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: shared with Shopify.

Personal Information collected: web browser version, IP address, time zone, cookie information, viewed products or pages, search terms, and interaction data.

Order Information

Purpose of collection: to provide products or services to you, process payments, arrange shipping, provide invoices and confirmations, communicate with you, screen orders for risk or fraud, and provide marketing communications where permitted.

Source of collection: collected directly from you.

Disclosure for a business purpose: shared with Shopify.

Personal Information collected: name, billing address, shipping address, payment details, email address, and phone number.

Customer Support Information

Purpose of collection: to provide customer support and resolve issues efficiently.

Source of collection: collected directly from you.

Disclosure for a business purpose: used internally by us.

Personal Information collected: account information, order details, and device information.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our services and fulfill our obligations to you.

For example:

• We use Shopify to power our online store. More information is available at: https://www.shopify.com/legal/privacy

• We may disclose your Personal Information where required to comply with applicable laws, regulations, legal requests, or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to you.

For example:

• We use Google Analytics to understand how customers use the Site. More information is available at: https://www.google.com/intl/en/policies/privacy/

• We may share information regarding your use of the Site, purchases, and interactions with advertisements with advertising partners.

• We use Shopify Audiences to help display advertisements to potential customers who may be interested in our products.

You can opt out of targeted advertising through the following services:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also opt out through: https://optout.aboutads.info/

Using Personal Information

We use your Personal Information to provide and improve our services, including processing orders, payments, shipping, customer communication, and marketing activities.

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze traffic, and support advertising and analytics functions.

You may control cookies through your browser settings. Disabling cookies may impact functionality of certain areas of the Site.

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Complaints

If you would like to make a complaint regarding our handling of your Personal Information, please contact us using the details provided above.

If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction.